Experienced Systems Administrator with 10+ years in IT infrastructure, network security, and server management across hosting and bare-metal providers. Proven ability to maintain and enhance hosting services, troubleshoot complex system and network issues, and manage cloud-based infrastructure. Passionate about optimizing system performance and delivering top-tier support.
Experience
Technical Operations Engineer
Mar 2026 – Present
Rackdog, Remote
- Resolve customer network and connectivity tickets, isolating faults with ping and traceroute testing from load balancer hosts.
- Support day-to-day IT infrastructure operations across Linux-based hosting environments.
- Manage customer services and server hardware using WHMCS and EasyDCIM.
CEO/Founder
May 2009 – Present
ColorHost
- Founded and run a web hosting company.
- Handle business operations, including billing, customer support, and server maintenance.
- Provide high-quality web solutions and ensure server uptime.
System Admin/Systems Engineer
Jan 2024 – Jan 2025
ManagedWay
- Consulted with customers and deployed systems per specifications.
- Managed internal IT systems, including mail servers, websites, and infrastructure.
- Upgraded EOL systems, implemented security enhancements, and resolved system issues.
- Managed Kubernetes and Docker containers.
Systems Engineer
Mar 2023 – Jan 2024
EasyVM
- Provided system administration consulting services.
- Maintained and configured dedicated server and VPS environments.
System Admin/Systems Engineer
Mar 2023 – Jul 2023
Enzu
- Configured and maintained Linux and Windows systems.
- Managed cPanel/WHM and virtualization platforms (OpenVZ, KVM).
- Troubleshot networking and system-related issues, including DNS, IPv4/IPv6, and hardware failures.
- Monitored infrastructure and proactively resolved issues.
System Admin/Systems Engineer
Mar 2021 – Aug 2022
DediPath
- Maintained a variety of Linux and Windows-based environments.
- Installed and troubleshot operating systems via remote consoles (IPMI, iDRAC, KVM).
- Handled customer escalations and worked with vendors for system design and troubleshooting.
Education
Certified Computer Technician, CompTIA A+
2015
College of Southern Maryland
Leonardtown High School